Shipping policy

Please allow PURP Clothing 3 to 10 Business days (these are custom orders) for your order to be checked, fulfilled, packed and shipped.

If the item is out of stock please place the order and PURP Clothing will endeavor to custom make the garment ASAP.

Customer satisfaction is really important to us, and we understand delivery issues can occur. Please note that shipping dates provided in checkout are estimates and subject to change, and will be determined after your order is processed, your payment method is validated and at the time your order is shipped. Actual delivery dates are not guaranteed and are subject to factors beyond our control, including delays by the carrier or delivery company, supply chain issues, weather, traffic and other reasons beyond PURP clothing's control.

To keep your items safe and ensure a smooth delivery, you must have your order shipped to a secure location, where you or someone you know, and trust will be present to receive the merchandise. We are not responsible for the loss of packages if the delivery location is not secure or a delivered package is stolen from where a carrier leaves it. If it has been more than 24 hours since your tracking information was updated to “delivered” status and you have not received your merchandise, please contact us to further assist you. We reserve the right in our sole discretion to decline to re-ship or orders where merchandise is not received.